Standard Bank EFT payments
Update - Standard Bank payments on Instant EFT are available though the success rate is degraded, whilst on Gateway SiD we have had to disable the payment option for the moment.
Nov 20, 2025 - 14:12 SAST
Monitoring - A fix has been implemented which have resolved the issue on SiD, and we are monitoring the result.

Teams areworking on implementing a fix for InstantEFT.
Oct 23, 2025 - 13:00 SAST
Identified - A problem with EFT payments for Standard Bank affecting both Aggregation Instant EFT and Gateway SiD has been identified.
For the moment, please use an alternative payment method such as Credit Card or QR Codes where possible.
Oct 17, 2025 - 09:42 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Help Desk ? Operational
Aggregation Processing (non Payment method specific) Operational
Gateway Processing (not Payment method specific) Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing ? Operational
Nedbank involved transactions Operational
Recurring Payments ? Operational
Standard Bank involved transactions Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Degraded Performance
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Under Maintenance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Under Maintenance
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 26, 2025

No incidents reported today.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

Unresolved incidents: Standard Bank EFT payments, NPO donation page under maintenance.

Nov 19, 2025
Aggregation card processing degradation
Resolved - This problem has been resolved.
Nov 19, 13:18 SAST
Monitoring - An External partner was having an issue with card processing earlier, this had a knock on affect for card transactions on Aggregation.

The problem has been resolved externally, we are just monitoring to ensure system stability.
Nov 19, 12:33 SAST
Gateway system maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 03:31 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 02:00 SAST
Scheduled - The Gateway system will be undergoing emergency maintenance on the 19th November from 2am for 3 hours.

During this time, there will be intermittent disruptions to processing.
Nov 18, 14:10 SAST
Nov 18, 2025

No incidents reported.

Nov 17, 2025
Aggregation System maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 03:00 SAST
Scheduled - The Aggregation system will be undergoing maintenance on Monday 17th November from 3am for 2 hours.

There will be processing disruptions intermittently during the stated times.
Nov 14, 14:57 SAST
Nov 16, 2025
Immediate Payout maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 08:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:01 SAST
Scheduled - An External Partner will be doing maintenance on Sunday 16th November from midnight for 8 hours.
During this time, Immediate Payouts will be disabled.

Standard payouts will still be available during this time.
Nov 14, 14:12 SAST
Absa Pay maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 08:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 SAST
Scheduled - Absa will be doing maintenance on the Absa Pay service on Sunday 16th November from midnight for 8 hours.

During this time Absa Pay processing will not be available on both Aggregation Instant EFT and Gateway SiD.
Nov 14, 14:17 SAST
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

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