Partially Degraded Service

General Operational
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Agg New user payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Degraded Performance
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing ? Degraded Performance
Nedbank involved transactions Operational
Recurring Payments ? Operational
Standard Bank involved transactions Operational
Payfast Aggregation: Instant EFT Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 4, 2025

No incidents reported today.

Apr 3, 2025
PayFast Aggregation Maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 21:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 19:00 SAST
Scheduled - Between 7 and 9 p.m. tonight, we will be performing maintenance on the Payfast Aggregation registration leg. This will impact Digital onboarding during this timeframe.
Apr 3, 16:47 SAST
Apr 2, 2025
SBSA on 3d Secure
Resolved - This incident has been resolved.
Apr 2, 15:37 SAST
Identified - An increase in failures for SBSA issued cards on 3D Secure has been identified, affecting both Aggregation and Gateway card payments. We are in contact with External Partners on the matter.
Apr 2, 15:16 SAST
Apr 1, 2025

No incidents reported.

Mar 31, 2025
Nedbank EFT
Resolved - This incident has been resolved.
Mar 31, 16:00 SAST
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 10:24 SAST
Investigating - Please be advised that Nedbank is currently experiencing problems on their EFT platform.
Mar 31, 10:24 SAST
Mar 30, 2025
3D Secure issues
Resolved - This incident has been resolved.
Mar 30, 22:07 SAST
Identified - A problem with buyers completing the 3D Secure leg of card transactions has been identified, affecting both Aggregation and Gateway credit card payments.
We are in contact with External Partners on the matter.
Mar 30, 20:42 SAST
Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
ITN's Deplayed
Resolved - This incident has been resolved.
Mar 27, 09:26 SAST
Identified - A problem with ITN's has been identified and is being investigated.
Mar 27, 07:57 SAST
Mar 26, 2025
Aggregation Callbacks/ITNs failures
Resolved - This incident has been resolved.
Mar 26, 10:59 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 10:47 SAST
Identified - Payment updates to some merchants are failing / not happening as expected. Teams are looking into this matter.
Mar 26, 10:32 SAST
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
FNB acquiring down via gateway
Resolved - This incident has been resolved.
Mar 23, 05:01 SAST
Investigating - We are currently investigating this issue.
Mar 23, 04:45 SAST
FNB experiencing problems on both Instant EFT and SiD
Resolved - This incident has been resolved.
Mar 23, 03:32 SAST
Update - Please be aware that FNB is experiencing problems via instant EFT and SiD.
Mar 23, 03:04 SAST
Identified - Please be aware that FNB is experiencing problems via instant EFT and SiD.
Mar 23, 03:02 SAST
Investigating - Please be aware that FNB is experiencing problems via instant EFT and SiD.
Mar 23, 03:02 SAST
FNB acquiring down via gateway
Resolved - This incident has been resolved.
Mar 23, 03:00 SAST
Investigating - Please be advised that FNB acquiring is currently down via gateway.
Mar 23, 02:51 SAST
Mar 22, 2025

No incidents reported.

Mar 21, 2025
Standard bank issuing
Resolved - Standard Bank - performing below the required threshold as an Issuer problem.
Mar 21, 17:07 SAST
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