Standard Bank EFT payments
Update - Standard Bank EFT payments on both systems are available though degraded.
Nov 27, 2025 - 10:00 SAST
Update - Standard Bank payments on Instant EFT are available though the success rate is degraded, whilst on Gateway SiD we have had to disable the payment option for the moment.
Nov 20, 2025 - 14:12 SAST
Monitoring - A fix has been implemented which have resolved the issue on SiD, and we are monitoring the result.

Teams areworking on implementing a fix for InstantEFT.
Oct 23, 2025 - 13:00 SAST
Identified - A problem with EFT payments for Standard Bank affecting both Aggregation Instant EFT and Gateway SiD has been identified.
For the moment, please use an alternative payment method such as Credit Card or QR Codes where possible.
Oct 17, 2025 - 09:42 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
Help Desk Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway email processing Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Aggregation Processing (non Payment method specific) Operational
Gateway Processing (not Payment method specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayBill Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Multi-Currency Pricing Operational
Recurring Payments Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Degraded Performance
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Degraded Performance
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Gateway system maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 04:00 SAST
Scheduled - The Gateway system will be undergoing emergency maintenance on the 18 December from 4am for 1 hour.

During this time, there will be minor or little disruption to processing.
Dec 17, 15:49 SAST
Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Degraded Processing on Gateway
Resolved - This problem for the Gateway platform has been resolved.
Pocessing has returned to normal across products.
Dec 11, 10:02 SAST
Monitoring - The Gateway platform has stabilized.

If no issues are observed till 10am, this problem will be marked as resolved.
Dec 11, 09:47 SAST
Identified - A problem with processing via Gateway platform has been identified.

Teams are urgently attending to the issue.
Dec 11, 09:01 SAST
Dec 10, 2025

No incidents reported.

Dec 9, 2025
Developer Documents for Aggregation
Resolved - This incident has been resolved.
Dec 9, 15:21 SAST
Identified - A problem with the Aggregation Developer documents has been identified, the links are currently not loading.

We are attending to the issue.
Dec 9, 10:45 SAST
Dec 8, 2025

No incidents reported.

Dec 7, 2025
Immediate Payout Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 07:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 23:00 SAST
Scheduled - An External Partner will be doing maintenance on Saturday 6th December from 11pm for 8 hours.
During this time, Immediate Payouts will be disabled.

Standard payouts will still be available.
Dec 5, 15:31 SAST
Absa Pay Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 07:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 SAST
Scheduled - Absa Pay will be conducting maintenance on Sunday 7th December from 00:00 till for 7 hours.

During this time, Absa Pay will not be available for processing.
Dec 5, 15:46 SAST
Absa Card maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 SAST
Scheduled - Absa will be performing maintenance their card payment system on Sunday morning from 12am for 3 hours.

During this time, card payments involving Absa may intermittently experience processing problems on both Aggregation and Gateway platforms.
Dec 6, 22:51 SAST
Dec 6, 2025
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