Monitoring - The charity donation page has been temporarily disabled for maintenance. Donations to NPO's are still available via the relevant merchant integrations
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing ? Operational
Nedbank involved transactions Operational
Recurring Payments ? Operational
Standard Bank involved transactions Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Operational
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Under Maintenance
Absa Pay Under Maintenance
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 2, 2025
Resolved - This problem has been resolved. Card updates on Aggregation are working again.
Sep 2, 09:49 SAST
Identified - We have identified an issue with Card updates for Recurring transactions. Teams are currently addressing the situation with External Partners.
Sep 2, 08:24 SAST
Sep 1, 2025
Resolved - This problem affecting emails on Aggregation has been resolved.
Sep 1, 15:09 SAST
Identified - We have identified an issue with Aggregation mails affecting most emails on the Aggregation system. Teams are addressing the matter currently.
Please note that this is affecting emails only.

Sep 1, 09:41 SAST
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
Completed - The scheduled maintenance has been completed.
Aug 24, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 02:00 SAST
Scheduled - The Aggregation platform will be undergoing maintenance on Sunday morning 24th August 2025 for 2 hours from 2am.
There will be intermittent disruption to processing during this time-frame.

Aug 21, 14:35 SAST
Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Resolved - This problem for Capitec Pay transactions has been resolved.
Aug 20, 18:52 SAST
Identified - A problem with Capitec Pay transactions has been identified, affecting both Aggregation Instant EFT and Gateway SiD.
We are engaging with Capitec on the matter.

Aug 20, 16:33 SAST
Resolved - This problem has been resolved for RCS payments.
Aug 20, 10:41 SAST
Identified - A problem with RCS (store card) payments has been identified.
We are in contact with External Partners on the matter.

Aug 20, 08:39 SAST
Aug 19, 2025
Resolved - This problem has been resolved for POS transctions.
Aug 19, 20:20 SAST
Identified - An issue with POS payments has been identified. We are in contact with External Partners on the matter.
Aug 19, 19:00 SAST