FNB EFT payments
Identified - An issue with FNB EFT payments has been identified.

Buyers need to log into their FnB profiles and remove a pop-up that is occurring for FnB accounts.
Once the pop-up with Terms and Conditions is removed, the transaction will process.
Sep 15, 2025 - 12:37 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been temporarily disabled for maintenance. Donations to NPO's are still available via the relevant merchant integrations
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing ? Operational
Nedbank involved transactions Operational
Recurring Payments ? Operational
Standard Bank involved transactions Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Degraded Performance
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Degraded Performance
Absa Pay Under Maintenance
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Degraded Performance
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Immediate Payout maintenance Sep 18, 2025 21:00 - Sep 19, 2025 00:00 SAST

An External Partner will be undergoing maintenance on Thursday 18th September from 9pm for 3 hours.
During this time, Immediate payouts will not be available.
Posted on Sep 18, 2025 - 11:15 SAST
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Gateway MAP & Aggregation Merchant Dashboard problems
Resolved - This incident has been resolved.
Sep 15, 10:37 SAST
Update - We are continuing to monitor for any further issues.
Sep 15, 09:35 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 09:10 SAST
Identified - Gateway MAP and Aggregation Merchant dashboard are currently experiencing issues at the moment.
Teams are attending to the matter at hand.
Sep 15, 08:20 SAST
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Aggregation Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 02:00 SAST
Scheduled - The Aggregation platform will be undergoing maintenance on Wednesday morning 10th September 2025 for 2 hours from 2am.
During the maintenance window we will have intermittent processing issues as we perform backend service changes as well as network changes.
Sep 8, 12:10 SAST
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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