Gateway system maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 2025 - 02:00 SAST
Scheduled - The Gateway system will be undergoing emergency maintenance on the 19th November from 2am for 3 hours.

During this time, there will be intermittent disruptions to processing.
Nov 19, 2025 02:00-05:00 SAST
Standard Bank EFT payments
Monitoring - A fix has been implemented which have resolved the issue on SiD, and we are monitoring the result.

Teams are actively working on implementing a fix for InstantEFT.
Oct 23, 2025 - 13:00 SAST
Identified - A problem with EFT payments for Standard Bank affecting both Aggregation Instant EFT and Gateway SiD has been identified.
For the moment, please use an alternative payment method such as Credit Card or QR Codes where possible.
Oct 17, 2025 - 09:42 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been temporarily disabled for maintenance. Donations to NPO's are still available via the relevant merchant integrations
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Under Maintenance
Help Desk ? Operational
Aggregation Processing (non Payment method specific) Operational
Gateway Processing (not Payment method specific) Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Under Maintenance
Gateway PCS Payouts Under Maintenance
Gateway Reconciliation Reports Operational
Gateway email processing ? Under Maintenance
Integrations and APIs Under Maintenance
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Under Maintenance
Gateway PayBatch Under Maintenance
Gateway PayHost Under Maintenance
Gateway PayWeb3 Under Maintenance
Gateway Shopify Under Maintenance
Gateway WooCommerce Under Maintenance
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing ? Operational
Nedbank involved transactions Operational
Recurring Payments ? Operational
Standard Bank involved transactions Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Degraded Performance
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Under Maintenance
Apple Pay Under Maintenance
Mobicred Under Maintenance
Momopay Under Maintenance
PayPal Under Maintenance
Samsung Pay Under Maintenance
Scan to Pay Under Maintenance
Store Cards (RCS) Under Maintenance
Visa Checkout Under Maintenance
Zapper Under Maintenance
Payfast Gateway: Cards Under Maintenance
3D Secure Under Maintenance
Absa involved transactions Under Maintenance
Bidvest involved transactions Under Maintenance
Capitec involved transactions Under Maintenance
Discovery involved transactions Under Maintenance
FNB involved transactions Under Maintenance
Investec involved transactions Under Maintenance
Nedbank involved transactions Under Maintenance
Standard Bank involved transactions Under Maintenance
American Express involved transactions Under Maintenance
Payfast Gateway: SiD Operational
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 19, 2025

Unresolved incident: Gateway system maintenance.

Nov 18, 2025

No incidents reported.

Nov 17, 2025
Aggregation System maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 03:00 SAST
Scheduled - The Aggregation system will be undergoing maintenance on Monday 17th November from 3am for 2 hours.

There will be processing disruptions intermittently during the stated times.
Nov 14, 14:57 SAST
Nov 16, 2025
Immediate Payout maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 08:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:01 SAST
Scheduled - An External Partner will be doing maintenance on Sunday 16th November from midnight for 8 hours.
During this time, Immediate Payouts will be disabled.

Standard payouts will still be available during this time.
Nov 14, 14:12 SAST
Absa Pay maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 08:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 SAST
Scheduled - Absa will be doing maintenance on the Absa Pay service on Sunday 16th November from midnight for 8 hours.

During this time Absa Pay processing will not be available on both Aggregation Instant EFT and Gateway SiD.
Nov 14, 14:17 SAST
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
SSL related disruption on Aggregation
Resolved - This SSL related problem has been resolved on the Aggregation platform. Processing and ITN's are functioning normally again.
Nov 7, 08:47 SAST
Identified - Some merchants are experiencing problems related to SSL's on the Aggregtion Platform.
For those impacted, the problem could arise in either payment processing or upon ITN validation, it will differ from merchant to merchant.

We are engaging with the issue.
Nov 7, 08:00 SAST
Nov 6, 2025
Aggregation System maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 22:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 SAST
Scheduled - The Aggregation system will be undergoing maintenance on Thursday 6th November 2025 at 9pm for 60 minutes.

There may be processing disruptions during the stated times.
Nov 6, 14:15 SAST
Processing issues on Gateway
Resolved - This problem affecting Gateway Processing has been resolved.
Nov 6, 12:21 SAST
Monitoring - Gateway Processing has resumed, we continue to monitor for any problems.
Nov 6, 11:47 SAST
Identified - Processing via Gateway is currently down. We are urgently investigating the issue.
Nov 6, 10:41 SAST
Aggregation System maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 06:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 05:00 SAST
Scheduled - The Aggregation system will be undergoing maintenance on Thursday 6th November 2025 at 5am for 90 minutes.

There may be processing disruptions during the stated times.
Nov 3, 15:44 SAST
Nov 5, 2025

No incidents reported.

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