All Systems Operational
General Operational
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
Integrations and APIs Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Recurring Payments ? Operational
American Express involved transactions Operational
Payfast Aggregation: Instant EFT Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 11, 2025

No incidents reported today.

Mar 10, 2025
Degraded Processing on Aggregation
Resolved - There was a degradation in Aggregation processing from 12:47pm - 12:56pm.
The problem has been resolved with payments functioning normally again.
Mar 10, 13:00 SAST
Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025
Absa Instant EFT Payments
Resolved - This problem for Absa Instant EFT payments has been resolved.
Mar 7, 17:12 SAST
Identified - A problem with Absa clients completing payments on Instant EFT has been identified. We are engaging with External Partners on this matter.
Mar 7, 15:27 SAST
GW degraded processing
Resolved - Clients accessing Gateway may have encountered a processing interruption between 11:01 and 11:11 on Friday 7 March, affecting card payments and alternative payment methods.
Mar 7, 11:28 SAST
Mar 6, 2025
Standard Bank EFT payments
Resolved - This problem for Standard Bank EFT payments has been resolved.
Mar 6, 11:48 SAST
Investigating - Some clients are encountering problems completing Standard Bank EFT payments. This is being looked into.
Mar 6, 11:38 SAST
Mar 5, 2025

No incidents reported.

Mar 4, 2025
Payouts on Aggregation
Resolved - This problem has been resolved for Aggregation payouts.
Mar 4, 08:49 SAST
Identified - Some merchants are unable to process a payout currently on Aggregation, this is being worked on.
Mar 3, 11:24 SAST
Mar 3, 2025
Mar 2, 2025

No incidents reported.

Mar 1, 2025
Degraded Gateway Processing
Resolved - Clients accessing Gateway may have encountered a processing interruption between 17:05 and 17:15 on Saturday 1 March, affecting card payments and alternative payment methods.
Mar 1, 17:30 SAST
FnB on 3d Secure
Resolved - This problem for FnB issued cards on 3D Secure has been resolved.
Mar 1, 08:45 SAST
Identified - An increase in failures for FnB issued cards on 3D Secure has been identified, affecting both Aggregation and Gateway card payments. We are in contact with External Partners on the matter.
Mar 1, 08:27 SAST
Feb 28, 2025
Telephonic calls
Resolved - This incident has been resolved.
Feb 28, 13:08 SAST
Update - This problem has been resolved, calls to the Helpdesk are fully operational again
Feb 28, 13:08 SAST
Update - This problem has been resolved, we continue to monitor for stability
Feb 28, 13:03 SAST
Identified - Calls to our Helpdesk are currently offline, we are in contact with External Partners on this matter.
Please email support@payfast.help for the moment, or the chatbot that can be found on the main landing page https://www.payfast.io
Feb 28, 12:45 SAST
Payouts on Aggregation
Resolved - This problem affecting some merchant payouts on Aggregation has been resolved.
Feb 28, 08:24 SAST
Identified - Some merchants are having issues processing a payout on Aggregation, this is being worked on currently.
Feb 27, 10:39 SAST
Feb 27, 2025
Feb 26, 2025

No incidents reported.

Feb 25, 2025

No incidents reported.

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