Mobile App issues
Identified - A problem with the Mobile/Cellphone App and Payout requests has been identified.
For those that do encounter the issue, please use your Merchant dashboard (not the App) for both scheduled and Immediate Payout requests.
Jun 24, 2026 - 12:28 SAST
Standard Bank EFT payments
Identified - Standard Bank EFT payments are currently disabled, the payment option is under maintenance.
May 04, 2026 - 16:44 SAST
General Degraded Performance
General Information Operational
Help Desk Operational
Main Website (external host) Operational
Aggregation App Degraded Performance
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Operational
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Processing (non Payment method specific) Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway email processing Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Processing (non Payment method specific) Operational
Gateway Reconciliation Reports Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayBill Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Payflex Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Aggregation Card Updates Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing Operational
Nedbank involved transactions Operational
Recurring Payments Operational
Standard Bank involved transactions Operational
Payfast Aggregation: Instant EFT Under Maintenance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Under Maintenance
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Google Pay Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Payfast Gateway: SiD Under Maintenance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Under Maintenance
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Immediate Payout Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 SAST
Update - We will be undergoing scheduled maintenance during this time.
Jul 16, 14:15 SAST
Scheduled - An External Partner will be undergoing a maintenance window.

Change Window:
Start: Thursday, 16th Jul 2026 at 00:00 am
End: Friday, 17th Jul 2026 at 02:00 am

During this time, Immediate Payouts on the Aggregation Platform will be disabled.
Standard Payouts will still be available during this time.
Jul 16, 13:31 SAST
Jul 16, 2026

No incidents reported.

Jul 15, 2026
Mastercard 3D Secure Issues
Resolved - This incident has been resolved.
Jul 15, 11:09 SAST
Identified - A problem during the 3D Secure leg of card transactions has been identified; Specifically Mastercard issued credit cards are failing authentication currently.

This is impacting card processing on both the Aggregation and Gateway platforms.
We are in contact with External Providers on the issue.
Jul 15, 09:20 SAST
Jul 14, 2026
Capitec Pay Outage
Resolved - This incident has been resolved.
Jul 14, 19:43 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 18:54 SAST
Identified - A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified.
We are in contact with External Partners on the problem.
Jul 14, 15:59 SAST
Jul 13, 2026
Aggregation testing platform (Sandbox)
Resolved - This incident has been resolved.
Jul 13, 10:46 SAST
Identified - The Aggregation testing platform (Sandbox) is currently down. Users may experience intermittent issues with their tests for the moment.
Jul 13, 08:36 SAST
Jul 12, 2026
Absa Card maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 05:10 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 SAST
Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 19:34 SAST
Scheduled - Absa will be performing maintenance on their card payment system on 11th and 12th of July 2026 for 6 hours.

Start time:23h00
End time:05h10


Channels not available during the software release.
ABSA online banking
Card Not Present
Mobile Banking Application

During this time, card payments involving Absa may intermittently experience processing problems on both Aggregation and Gateway platforms.
Jul 10, 19:33 SAST
Jul 11, 2026
Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

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