All Systems Operational
General Operational
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Merchant Dashboard Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
Integrations and APIs Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Recurring Payments ? Operational
American Express involved transactions Operational
Payfast Aggregation: Instant EFT Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 02:45 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 02:00 SAST
Scheduled - The Payfast Gateway system will be undergoing maintenance on November 19th 2024 from 2am for 45 minutes.
During this period, the Gateway system will be unavailable.
Nov 18, 18:57 SAST
Nov 18, 2024
Degraded Processing on Gateway
Resolved - Note that Payfast Gateway processing was intermittently having problems between 17:22 and 17:50.
This has been resolved with processing for Gateway fully restored.
Nov 18, 18:33 SAST
Nov 17, 2024
FNB experiencing problems on both Instant EFT and SiD
Resolved - This incident has been resolved.
Nov 17, 06:55 SAST
Investigating - We are currently investigating this issue.
Nov 17, 00:52 SAST
Nov 16, 2024

No incidents reported.

Nov 15, 2024
Aggregation Processing
Resolved - This incident has been resolved. Processing for Aggregation has been restored fully.
Nov 15, 19:57 SAST
Identified - A problem with Aggregation processing has been identified. Teams are urgently attending to the matter.
Nov 15, 19:29 SAST
Nov 14, 2024
Aggregation Maintenance
Resolved - An External Partner had to conduct maintenance this morning, causing a processing disruption between 05:29-06:18 on the 14th November 2024 for the Aggregation system.
Nov 14, 09:08 SAST
Capitec Pay maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 SAST
Scheduled - Capitec Pay will be undergoing maintenance on Thursday 14th November 2024 from 1am for 2 hours.
The service may be intermittently disrupted during this time for both Aggregation Instant EFT and Gateway SiD.
Nov 13, 17:01 SAST
Nov 13, 2024
Absa on SiD
Resolved - This problem for Absa payments on Gateway SiD has been resolved.
Nov 13, 13:59 SAST
Investigating - Absa transactions via Gateway SiD are currently encountering an issue completing, this is being worked on.
Kindly opt to pay using a different payment method where possible.
Nov 13, 09:07 SAST
Capitec Pay maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:00 SAST
Scheduled - Capitec Pay will be undergoing maintenance on Wednesday 13th November 2024 from 1am for 3 hours.
The service may be intermittently disrupted during this time for both Aggregation Instant EFT and Gateway SiD.
Nov 12, 17:23 SAST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
3D secure degradation
Resolved - This problem has been resolved for the 3D secure leg of card transactions.
Nov 8, 09:02 SAST
Identified - A problem with 3D secure has been identified and escalated with Upstream partners.
This is affecting both Aggregation and Gateway platforms for card payments
Nov 8, 07:15 SAST
Nov 7, 2024
Shopify payments
Resolved - Shopify-integrated merchants are transacting fully again. This problem has been resolved.
Nov 7, 09:53 SAST
Identified - Shopify integrated merchants are encountering some processing issues this morning. This is being actively worked on.
Nov 7, 08:49 SAST
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