Standard Bank EFT payments
Update - Standard Bank EFT payments on both systems are available though degraded.
Nov 27, 2025 - 10:00 SAST
Update - Standard Bank payments on Instant EFT are available though the success rate is degraded, whilst on Gateway SiD we have had to disable the payment option for the moment.
Nov 20, 2025 - 14:12 SAST
Monitoring - A fix has been implemented which have resolved the issue on SiD, and we are monitoring the result.

Teams areworking on implementing a fix for InstantEFT.
Oct 23, 2025 - 13:00 SAST
Identified - A problem with EFT payments for Standard Bank affecting both Aggregation Instant EFT and Gateway SiD has been identified.
For the moment, please use an alternative payment method such as Credit Card or QR Codes where possible.
Oct 17, 2025 - 09:42 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
Help Desk Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway email processing Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Aggregation Processing (non Payment method specific) Operational
Gateway Processing (not Payment method specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayBill Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Multi-Currency Pricing Operational
Recurring Payments Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Degraded Performance
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Degraded Performance
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Immediate Payout Maintenance Dec 6, 2025 23:00 - Dec 7, 2025 07:00 SAST

An External Partner will be doing maintenance on Saturday 6th December from 11pm for 8 hours.
During this time, Immediate Payouts will be disabled.

Standard payouts will still be available.
Posted on Dec 05, 2025 - 15:31 SAST

Absa Pay Maintenance Dec 7, 2025 00:00-07:00 SAST

Absa Pay will be conducting maintenance on Sunday 7th December from 00:00 till for 7 hours.

During this time, Absa Pay will not be available for processing.
Posted on Dec 05, 2025 - 15:46 SAST
Dec 6, 2025

No incidents reported today.

Dec 5, 2025
Degraded 3D processing on Gateway earlier
Resolved - Between 10:48-11:10 this morning, users on the Gateway platform will have experienced 3D secure related problems for card processing.

This was due to a global Cloudflare outage that resolved at 11:10. Processing for 3D has fully recovered.
Dec 5, 12:57 SAST
Immediate Payout Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 21:00 SAST
Scheduled - An External Partner will be doing maintenance on Thursday 4th December from 9pm for 9 hours.
During this time, Immediate Payouts will be disabled.

Standard payouts will still be available.
Dec 4, 14:48 SAST
Dec 4, 2025
PayBill processing on Gateway
Resolved - This problem for PayBill on Gateway has been resolved.
Dec 4, 11:00 SAST
Identified - A problem with PayBill transactions on Gateway has been identified, this is having an impact on PayBill processing.

Teams are urgently looking into the problem for resolution of the issue.
Dec 4, 10:36 SAST
Dec 3, 2025

No incidents reported.

Dec 2, 2025
EFT payments for FnB
Resolved - This problem has been resolved for FnB EFT payments.
Dec 2, 06:21 SAST
Identified - Payments using FnB for both Aggregation Instant EFT and Gateway SiD are currently degraded. The payment method has been switched off for the moment.
Dec 1, 06:26 SAST
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
FnB Payments
Resolved - This problem has been resolved for FnB payments.
Nov 28, 15:13 SAST
Monitoring - We have noted a recovery for FNB card payments.
Nov 28, 14:53 SAST
Identified - We are seeing intermittent issues with FnB processing across both Aggregation and Gateway Platforms currently.
We are in contact with External Partners on the matter.
Nov 28, 14:37 SAST
FnB payments
Resolved - This problem for FnB payments on both the Aggregation and Gateway platforms has been resolved.
Nov 28, 13:01 SAST
Identified - Note that we are seeing intermittent issues with FnB processing across both Aggregation and Gateway Platforms currently.
We are in contact with External Partners on the matter.
Nov 28, 11:46 SAST
Shopify integration on Gateway
Resolved - This problem has been resolved for Shopify integarions on the Gateway platform.
Nov 28, 12:21 SAST
Identified - A problem affecting merchants with Shopify integrations into Gateway has been identified. The issue is being urgently looked into.
Nov 28, 11:02 SAST
Nov 27, 2025
Zapper payments
Resolved - This problem for Zapper payments has been resolved on both the Aggregation and Gateway systems, with full functionality to QR code payments restored.
Nov 27, 15:01 SAST
Identified - A problem with Zapper payments (QR codes) has been identified on both the Aggregation and Gateway systems.

We are in contact with External Partners for resolution on their side.
Nov 27, 06:36 SAST
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

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