Immediate Payout Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 2025 - 00:00 SAST
Scheduled - An External Partner will be undergoing maintenance from 12am on Saturday 19th July 2025 for 7 hours.

During this time, Immediate Payout requests for Aggregation Merchants will not be available.
Jul 19, 2025 00:00-07:00 SAST
African Bank on EFT Systems
Identified - A problem with African Bank payments for both Aggregation Instant EFT and Gateway SiD has been identified.
Where possible, please use an alternative payment method available on our payment pages.
Jun 03, 2025 - 11:53 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been temporarily disabled for maintenance. Donations to NPO's are still available via the relevant merchant integrations
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Immediate Payouts Under Maintenance
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing ? Operational
Nedbank involved transactions Operational
Recurring Payments ? Operational
Standard Bank involved transactions Operational
Payfast Aggregation: Instant EFT Under Maintenance
Absa Operational
African Bank Under Maintenance
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Under Maintenance
Absa Operational
African Bank Under Maintenance
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 19, 2025

Unresolved incident: Immediate Payout Maintenance.

Jul 18, 2025

No incidents reported.

Jul 17, 2025
Standard acquiring on gateway
Resolved - This incident has been resolved.
Jul 17, 03:03 SAST
Update - We are continuing to investigate this issue.
Jul 17, 02:04 SAST
Investigating - Dear valued merchant,

Please be advised that SBSA acquiring seems to be down. We are working with them to try and resolve the issue.

We will update you as soon as we have more information.
Jul 17, 02:04 SAST
Jul 16, 2025
Immediate payouts unavailable
Resolved - This problem has been resolved. Immediate payouts on Aggregation are available again.
Jul 16, 10:09 SAST
Identified - Immediate Payout requests on Aggregation are currently disabled.
Jul 16, 08:48 SAST
Jul 15, 2025
Aggregation Instant EFT maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:30 SAST
Scheduled - The Aggregation system on the InstantEFT product will be undergoing maintenance on Tuesday 15th July from 2:30am for 90 minutes.
During this time, Instant EFT payments will not be available for processing.
Jul 14, 13:53 SAST
Jul 14, 2025
Nedbank degraded on GW
Resolved - Card Payments for Merchants with Nedbank accounts encountered issues between 08:05 and 08:33 this morning on the Gateway Platform.
The problem has been mitigated with External Partners, transactions are processing normally since.
Jul 14, 09:26 SAST
Aggregation Instant EFT maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 02:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:00 SAST
Scheduled - The Aggregation system on the InstantEFT product will be undergoing maintenance on Monday 14th July from 1am for 90 minutes.
During this time, Instant EFT payments will not be available for processing.
Jul 10, 11:53 SAST
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Immediate Payout Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 00:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 21:00 SAST
Scheduled - An External Partner will be undergoing maintenance from 9pm on Thursday 10th July 2025 for 3 hours.

During this time, Immediate Payout requests for Aggregation Merchants will not be available.
Jul 10, 11:57 SAST
Jul 10, 2025
Jul 9, 2025
Samsung Pay on Aggregation
Resolved - This problem has been resolved for Samsung Pay transactions on Aggregation.
Jul 9, 09:56 SAST
Identified - A problem with Samsung Pay transactions on the Aggregation platform has been identified. Teams are currently looking into the matter.
Jul 9, 08:47 SAST
Aggregation Instant EFT maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 03:00 SAST
Scheduled - The Aggregation system on the InstantEFT product will be undergoing maintenance on Wednesday 7th July from 3am for one hour.
During this time, Instant EFT payments will not be available for processing.
Jul 1, 16:05 SAST
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

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