Standard Bank EFT payments
Monitoring - A fix has been implemented which have resolved the issue on SiD, and we are monitoring the result.

Teams are actively working on implementing a fix for InstantEFT.
Oct 23, 2025 - 13:00 SAST
Identified - A problem with EFT payments for Standard Bank affecting both Aggregation Instant EFT and Gateway SiD has been identified.
For the moment, please use an alternative payment method such as Credit Card or QR Codes where possible.
Oct 17, 2025 - 09:42 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been temporarily disabled for maintenance. Donations to NPO's are still available via the relevant merchant integrations
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing ? Operational
Nedbank involved transactions Operational
Recurring Payments ? Operational
Standard Bank involved transactions Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Under Maintenance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Under Maintenance
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Operational
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Aggregation System maintenance Nov 6, 2025 05:00-06:30 SAST

The Aggregation system will be undergoing maintenance on Thursday 6th November 2025 at 5am for 90 minutes.

There may be processing disruptions during the stated times.
Posted on Nov 03, 2025 - 15:44 SAST
Nov 5, 2025

No incidents reported today.

Nov 4, 2025
Nedbank processing issues on Gateway
Resolved - This problem affecting Nedbank merchants for card processing on Gateway has been resolved.
Nov 4, 23:34 SAST
Identified - A problem with card transactions for Nedbank merchants has been identified on Gateway.
Teams are busy engaging with External partners on the matter.
Nov 4, 23:02 SAST
Degradation on 3d Secure and also for Capitec Pay
Resolved - There was an issue with Internet traffic across multiple payment methods earlier, this impact was felt externally across South Africa as well as our own systems between 11:04am and 11:17am.

We have noted a complete recovery to all affected services.
Nov 4, 11:48 SAST
Nov 3, 2025
Visa card transactions and 3D Secure
Resolved - This problem has resolved for Visa card holders.
Nov 3, 12:40 SAST
Update - We are enaging with externals to resovle this problem
Nov 3, 12:28 SAST
Identified - A problem with card processing for Visa card holders (affecting multiple banks) has been identified during the 3D Secure leg of transactions on both Aggregation and Gateway.

We are in contact with External Partners on the issue.
Nov 3, 12:20 SAST
Nov 2, 2025

No incidents reported.

Nov 1, 2025
Nedbank processing issues on Gateway
Resolved - This problem affecting card processing for Nedbank merchants on Gateway has been resolved.
Nov 1, 20:31 SAST
Identified - A problem with card transactions for Nedbank merchants has been identified on Gateway.
Teams are busy engaging with the issue.
Nov 1, 19:44 SAST
Oct 31, 2025

No incidents reported.

Oct 30, 2025
Capitec Pay degradation
Resolved - This problem has been resolved with Capitec Pay transactions processing normally again.
Oct 30, 13:30 SAST
Identified - A problem with Capitec Pay transactions has been identified on the Aggregation Platform, we are in contact with External Partners on the matter.
Oct 30, 12:40 SAST
Oct 29, 2025
Processing and Merchant Portal login issues
Resolved - Processing has been fully restored and the Merchant portal is available again.
Oct 29, 15:32 SAST
Update - The issue has been identified and a fix is currently being implemented. We will provide further updates as soon as possible.
Oct 29, 15:13 SAST
Identified - We are aware of the processing and login problems on Aggregation. Teams are investigating the matter.
Oct 29, 13:30 SAST
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Immediate Payout Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 23:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:00 SAST
Scheduled - An External Partner will be doing maintenance on Thursday 23rd October at 9pm for 2 hours.
During this time, Immediate Payouts will not be available.
Oct 22, 13:04 SAST
Card payments on Aggregation
Resolved - Earlier this morning, some South African users will have seen their payment page be listed in a foreign currency when it should be showing a Rand amount on the Aggregation platform for card payments.
This has been fixed.
Oct 23, 10:21 SAST
Capitec Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 23:00 SAST
Scheduled - Capitec will be performing maintenance tonight for 3 hours from 11pm, 22nd October 2025.

During this period, both Capitec Pay transactions as well as card payments for Capitec users involving 3D secure will be impacted. This will affect the Aggregation and Gateway Platforms during stated times.
Oct 22, 12:59 SAST
Oct 22, 2025
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