Gateway Processing Outage

Incident Report for Payfast

Resolved

This incident has been resolved.

Posted Oct 22, 2026 - 00:45 SAST

Investigating

Dear Merchant,

We are currently experiencing intermittent transaction processing issues affecting certain bank connections through our Gateway platform.

Start Time: 23:24
Current Status: Investigation Ongoing

The issue is impacting transactions routed to the following banks:

ABSA
Nedbank
Standard Bank

Our technical and infrastructure teams are actively investigating the root cause and working to restore full service.

We apologise for the inconvenience and will provide further updates as soon as additional information becomes available.

Posted Oct 22, 2026 - 00:31 SAST

This incident affected: Payfast Gateway: Cards (Absa involved transactions, Nedbank involved transactions, Standard Bank involved transactions).