All Systems Operational
Credit & Cheque cards Operational
Credit and Cheque Card payments ? Operational
Recurring payments ? Operational
Instant EFT Operational
Capitec ? Operational
FNB ? Operational
Standard Bank ? Operational
Absa ? Operational
Nedbank ? Operational
Tyme Bank ? Operational
Investec ? Operational
African Bank ? Operational
Bidvest Bank ? Operational
Other payment methods Operational
Snapscan ? Operational
Masterpass ? Operational
Zapper ? Operational
Debit Cards ? Operational
Store Cards ? Operational
Mobicred ? Operational
MoreTyme ? Operational
SCode ? Operational
Integrations Operational
Shopify ? Operational
WooCommerce ? Operational
Xero ? Operational
Integrations and APIs ? Operational
Shopify Subscriptions ? Operational
General Operational
Payouts ? Operational
HelpDesk ? Operational
PayFast Dashboard ? Operational
Main Website ? Operational
Developer documentation ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 5, 2023

No incidents reported today.

Feb 4, 2023

No incidents reported.

Feb 3, 2023
Resolved - Nedbank approval rates have returned to normal as of 18:50. We are continuing to actively monitor.
Feb 3, 19:04 SAST
Monitoring - An issue with 3D Secure verification is currently affecting Nedbank acquiring. This is resulting in a degraded success rate on card transactions. The matter is being resolved with our Upstream Partners.
Feb 3, 16:15 SAST
Resolved - 3dSecure verification has returned to normal, allowing card payments to occur. We are continuing to monitor actively
Feb 3, 14:34 SAST
Update - The issue is still ongoing. We are continuing to monitor and liaise with Upstream partners for resolution.
Feb 3, 13:25 SAST
Update - Update: The issue is ongoing, We are seeing some successes, but there is an escalated decline rate.
Feb 3, 11:27 SAST
Monitoring - We are seeing some successful payments, but many are still failing 3dSecure verification.
Feb 3, 09:14 SAST
Investigating - 3dSecure verification is down affecting most credit card payments across all banks. We are engaging with our Upstream Partners to resolve the situation.
This started at 6:30am.

Feb 3, 06:30 SAST
Feb 2, 2023

No incidents reported.

Feb 1, 2023
Resolved - We have diverted traffic away from the Upstream partner that was the source of the problem, the Instant EFT system has since stabilized. We are continuing to actively monitor the situation.
Feb 1, 09:52 SAST
Identified - An issue with EFT payments has been identified, It is being investigated with urgency. Other payment methods are operational.
Feb 1, 06:00 SAST
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - There was an intermittent issue processing EFT transactions on Payfast. The issue was resolved on 27 January 2023.
Jan 27, 15:00 SAST
Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - Processing has returned to normal, We are continuing to monitor the system.
Jan 24, 12:39 SAST
Identified - The issue has been identified at 10h21. We are continuing to monitor actively. All payments going through 3D secure are affected.
Jan 24, 10:56 SAST
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.