Monitoring - The charity donation page has been temporarily disabled for maintenance. Donations to NPO's are still available via the relevant merchant integrations
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Multi-Currency Pricing ? Operational
Nedbank involved transactions Operational
Recurring Payments ? Operational
Standard Bank involved transactions Operational
Payfast Aggregation: Instant EFT Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Point of Sale Maintenance May 16, 2025 01:00-01:30 SAST

Upstream Partners and Payfast Aggregation will be performing maintenance for Point of Sale (in-store payments) on Friday 16th May 2025 from 1am for 30 minutes.

During this time, users may experience a disruption in processing for this product.

Posted on May 14, 2025 - 15:19 SAST

Immediate Payout Maintenance May 16, 2025 21:00 - May 17, 2025 00:00 SAST

An External Partner will be undergoing maintenance from 9pm on Friday 16th May 2025 for 3 hours.

During this time, Immediate Payout requests for Aggregation Merchants will not be available.

Posted on May 14, 2025 - 15:25 SAST

Gateway system Maintenance May 21, 2025 02:00-04:00 SAST

Payfast Gateway will be undergoing maintenance on the 21st May from 2am for 2 hours.

During this time, the Gateway system will be intermittently unavailable for processing.

Posted on May 14, 2025 - 15:44 SAST

Gateway system Maintenance May 23, 2025 02:00-04:00 SAST

Payfast Gateway will be undergoing maintenance on the 23rd May from 2am for 2 hours.

During this time, the Gateway system will be intermittently unavailable for processing.

Posted on May 14, 2025 - 15:46 SAST

Gateway system Maintenance May 27, 2025 02:00-04:00 SAST

Payfast Gateway will be undergoing maintenance on the 27th May from 2am for 2 hours.

During this time, the Gateway system will be intermittently unavailable for processing.

Posted on May 14, 2025 - 15:38 SAST
May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025
Resolved - This problem affecting Standard Bank card-holders has been resolved.
May 14, 19:15 SAST
Identified - A problem affecting Standard Bank card-holders has been identified. This is impacting credit card payments on both Aggregation and Gateway currently.
We are in contact with External Partners on the matter.

May 14, 16:47 SAST
May 13, 2025
Resolved - This problem has been resolved for MCP payments.
May 13, 13:22 SAST
Identified - A problem with Multi-Currency Pricing payments has been identified and is being looked into currently. This will affect non-South African Rand payments.
May 13, 12:19 SAST
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Resolved - This incident has been resolved.
May 10, 15:29 SAST
Update - We are continuing to investigate this issue.
May 10, 14:49 SAST
Update - We are continuing to investigate this issue.
May 10, 14:49 SAST
Investigating - Dear valued merchant,

Please be advised that Standard bank acquiring is currently down.

We are attempting to resolve and will keep you updated.

May 10, 14:48 SAST
May 9, 2025

No incidents reported.

May 8, 2025
Resolved - This incident has been resolved.
May 8, 12:17 SAST
Identified - Please be advised that Scan to Pay is currently down via Gateway and Aggregation. We have escalated to our upstream providers, and they are actively working on resolution.
May 8, 11:05 SAST
May 7, 2025

No incidents reported.

May 6, 2025
Resolved - Sandbox is back up and running.
May 6, 17:19 SAST
Monitoring - The Aggregation testing platform (Sandbox) is currently under maintenance. Users may experience intermittent issues with their tests for the moment.
May 6, 14:23 SAST
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.