Identified - Some merchants are experiencing problems processing a payout on Aggregation, this is being worked on currently.
Feb 18, 2025 - 13:38 SAST
General Partial Outage
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation Payouts Partial Outage
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
Integrations and APIs Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Recurring Payments ? Operational
American Express involved transactions Operational
Payfast Aggregation: Instant EFT Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SiD Maintenance Feb 20, 2025 23:00 - Feb 21, 2025 04:00 SAST
The SiD system will be undergoing maintenance on Thursday the 20th of February 2025 from 11pm for 5 hours.
Processing via SiD will be impacted during this time.

Posted on Feb 20, 2025 - 23:00 SAST
Gateway Maintenance Feb 23, 2025 02:00-04:00 SAST
The Gateway system will be undergoing maintenance on Sunday 23rd February 2025 from 2am for 2 hours.
Processing via Gateway will be impacted during this time.

Posted on Feb 07, 2025 - 13:29 SAST
Gateway Maintenance Feb 24, 2025 02:30-04:30 SAST
The Gateway system will be undergoing maintenance on Monday the 24th of February 2025 from 2:30am for 2 hours.
Processing via Gateway will be impacted during this time.

Posted on Feb 24, 2025 - 02:30 SAST
Past Incidents
Feb 19, 2025

No incidents reported today.

Feb 18, 2025

Unresolved incident: Aggregation Payouts.

Feb 17, 2025

No incidents reported.

Feb 16, 2025
Completed - The scheduled maintenance has been completed.
Feb 16, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 02:00 SAST
Scheduled - The Gateway system will be undergoing maintenance on Sunday 16th February 2025 from 2am for 2 hours.
Processing via Gateway will be impacted during this time.

Feb 7, 13:26 SAST
Completed - The scheduled maintenance has been completed.
Feb 16, 00:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 22:01 SAST
Update - We will be undergoing scheduled maintenance during this time.
Feb 11, 12:54 SAST
Scheduled - The Aggregation system will be undergoing maintenance on Saturday 15th February 2025 from 10pm for 2 hours.
Processing via Aggregation will be impacted during this time.

Feb 7, 13:18 SAST
Feb 15, 2025
Completed - The scheduled maintenance has been completed.
Feb 15, 22:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 20:00 SAST
Scheduled - The Gateway system will be undergoing maintenance on Saturday 15th February 2025 from 8pm for 2 hours.
Processing via Gateway will be impacted during this time.

Feb 7, 13:21 SAST
Resolved - This incident has been resolved.
Feb 15, 12:37 SAST
Identified - Note that transactions involving Nedbank are currently degraded. This includes 3d Secure on card payments and EFT's for both Aggregation and Gateway systems.
We are in contact with External Partners on this matter.

Feb 15, 10:08 SAST
Feb 14, 2025
Resolved - This incident has been resolved.
Feb 14, 07:14 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 06:59 SAST
Identified - Some merchants are experiencing problems processing a payout on Aggregation, this is being worked on currently.
Feb 12, 14:57 SAST
Resolved - This incident has been resolved.
Feb 14, 00:32 SAST
Investigating - Dear valued merchant,

Please be advised that Nedbank direct is currently down via Gateway and Aggregation.

We have contacted the acquirer and are working with them on a resolution.

Feb 14, 00:13 SAST
Feb 13, 2025

No incidents reported.

Feb 12, 2025
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 19:01 SAST
Monitoring - Nedbank 3D Secure for card payments on both Aggregation and Gateway systems has recovered and is operating normally.
Feb 7, 17:37 SAST
Identified - Note that transactions involving Nedbank are currently degraded. This includes 3d Secure on card payments and EFT's for both Aggregation and Gateway systems.
We are in contact with External Partners on this matter.

Feb 7, 16:00 SAST
Feb 6, 2025
Resolved - There was a degradation in Aggregation processing from 16:35-16:49.
The problem has been resolved with payments functioning normally again.

Feb 6, 17:05 SAST
Resolved - This incident has been resolved.
Feb 6, 10:24 SAST
Identified - Some merchants are experiencing problems processing a payout on Aggregation, this is being worked on currently.
Feb 6, 07:27 SAST
Feb 5, 2025

No incidents reported.