Identified - Some users are not receiving their scheduled Reconciliation reports on Aggregation. This is being worked on currently.
Oct 04, 2024 - 12:31 SAST
Update - Absa payments for SiD on Gateway are working again. Teams are busy with Absa on Instant EFT.
Oct 04, 2024 - 12:09 SAST
Identified - A problem with ABSA Payments on both Gateway SiD and Aggregation Instant EFT has been identified. Kindly opt to pay using an alternative payment method where available for the moment.
Oct 04, 2024 - 07:57 SAST
Identified - Please note that Investec and Tyme Payments via SiD on Gateway are currently experiencing a processing problem. Kindly opt to pay using an alternative payment method where available for the moment.
Oct 04, 2024 - 10:18 SAST
General
Partial Outage
Help Desk
?
Operational
Main Website (external host)
Operational
Aggregation Callbacks/ITN
Operational
Aggregation Developer Documents
Operational
Aggregation Merchant Dashboard
Operational
Aggregation Payouts
Operational
Aggregation Reconciliation Reports
Partial Outage
Aggregation Refunds
Operational
Aggregation Sandbox (test platform)
Operational
Gateway Developer Documents
Operational
Gateway MAP
Operational
Gateway PCS Payouts
Operational
Gateway Reconciliation Reports
Operational
Integrations and APIs
Operational
Aggregation Shopify
Operational
Aggregation WooCommerce
Operational
Aggregation Xero
Operational
Gateway Core3
Operational
Gateway PayBatch
Operational
Gateway PayHost
Operational
Gateway PayWeb3
Operational
Gateway Shopify
Operational
Gateway WooCommerce
Operational
Payfast Aggregation: Alternative Payment Methods
Operational
Apple Pay
Operational
Mobicred
Operational
MoreTyme
Operational
Original Debit card payment method
Operational
Mukuru Cash
Operational
Samsung Pay
Operational
Scan to Pay
Operational
SCode
Operational
SnapScan
Operational
Store Cards (RCS)
Operational
Zapper
Operational
Payfast Aggregation: Cards
Operational
Absa involved transactions
Operational
Bidvest involved transactions
Operational
Capitec involved transactions
Operational
Discovery involved transactions
Operational
FNB involved transactions
Operational
Investec involved transactions
Operational
Nedbank involved transactions
Operational
Standard Bank involved transactions
Operational
Recurring Payments
?
Operational
Payfast Aggregation: Instant EFT
Partial Outage
Absa
Partial Outage
African Bank
Operational
Bidvest Bank
Operational
Capitec Pay
Operational
FNB
Operational
Investec
Operational
Nedbank
Operational
Standard Bank
Operational
Tyme Bank
Operational
Payfast Gateway: Alternative Payment Methods
Operational
Resolved -
This problem has been resolved. Standard Bank acquirers are processing normally again.
Oct 6, 02:20 SAST
Identified -
Standard Bank merchants are encountering problems with payments for Gateway Card Processing. This is being escalated with External Partners.
Oct 6, 01:30 SAST
Resolved -
This problem has been resolved. Both Mobicred and Samsun Pay transactions are operational.
Sep 30, 19:22 SAST
Update -
Mobicred payments are working again. Samsung Pay is still being attended to.
Sep 30, 15:19 SAST
Identified -
A problem preventing payments on both Samsung Pay and Mobicred transactions for Aggregation has been identified and escalated with External Partners.
Sep 30, 13:46 SAST
Resolved -
This intermittent issue has been resolved.
Sep 30, 09:52 SAST
Investigating -
Some users are experiencing performance issues on the Merchant Dashboard for Aggregation, this is being investigated.
Sep 30, 09:06 SAST
Resolved -
This problem has been resolved. Store Cards payments are functioning fully again.
Sep 28, 21:44 SAST
Identified -
An issue with Store cards affecting both Gateway and Aggregation systems has been identified and is being escalated with Upstream Partners.
Sep 28, 19:20 SAST
Resolved -
This problem has been resolved for Aggregation processing. Payments are flowing normally.
Sep 26, 13:07 SAST
Identified -
The Aggregation payment system is currently experiencing processing issues. Teams are urgently investigating the matter.
Sep 26, 12:07 SAST