All Systems Operational
General Operational
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Agg New user payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Recurring Payments ? Operational
American Express involved transactions Operational
Payfast Aggregation: Instant EFT Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 18, 2025

No incidents reported today.

Mar 17, 2025
Aggregation Degraded processing
Resolved - This problem has been resolved.
Mar 17, 09:21 SAST
Identified - A problem with Aggregation processing has been identified; New users are currently unable to complete payments.
Mar 17, 08:58 SAST
Mar 16, 2025
Absa App maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 23:00 SAST
Scheduled - Absa Bank will be undergoing maintenance on Saturday 15th March at 11pm for 6 hours.

During this time, the Absa app will be unavailable as part of the user/buyer authentication leg of 3D Secure and EFT involved transactions.
Mar 14, 12:39 SAST
Mar 15, 2025
Mar 14, 2025
FnB EFT Payments
Resolved - This problem for FNB EFT payments has been resolved.
Mar 14, 12:02 SAST
Identified - A problem with First National Bank EFT payments on both SiD and Instant EFT has been identified. Please use an alternative payment method where possible for the moment.
Mar 14, 10:47 SAST
Mar 13, 2025
Immediate Payout Maintenance
Completed - The scheduled maintenance has been completed.
Mar 13, 23:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 21:00 SAST
Scheduled - An External Partner will be undergoing maintenance on Thursday 13th March 2025 from 21:00 for 2 hours.
During this time, Immediate payouts will be intermittently unavailable.
Mar 13, 08:26 SAST
Aggregation degraded processing
Resolved - This problem has been resolved.
Mar 13, 11:55 SAST
Update - We are continuing to work on a fix for this issue.
Mar 13, 11:24 SAST
Identified - A problem with Aggregation processing for users has been identified; New users are currently unable to complete payments.
Mar 13, 10:35 SAST
Mar 12, 2025
Standard Bank EFT payments
Resolved - This incident has been resolved.
Mar 12, 06:58 SAST
Monitoring - Note that Standard bank transactions via Instant EFT are currently degraded. The matter is being looked into with External Partners.
Kindly opt to pay using an alternative payment method where available for the moment.
Mar 11, 16:45 SAST
Mar 11, 2025
Mar 10, 2025
Degraded Processing on Aggregation
Resolved - There was a degradation in Aggregation processing from 12:47pm - 12:56pm.
The problem has been resolved with payments functioning normally again.
Mar 10, 13:00 SAST
Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025
Absa Instant EFT Payments
Resolved - This problem for Absa Instant EFT payments has been resolved.
Mar 7, 17:12 SAST
Identified - A problem with Absa clients completing payments on Instant EFT has been identified. We are engaging with External Partners on this matter.
Mar 7, 15:27 SAST
GW degraded processing
Resolved - Clients accessing Gateway may have encountered a processing interruption between 11:01 and 11:11 on Friday 7 March, affecting card payments and alternative payment methods.
Mar 7, 11:28 SAST
Mar 6, 2025
Standard Bank EFT payments
Resolved - This problem for Standard Bank EFT payments has been resolved.
Mar 6, 11:48 SAST
Investigating - Some clients are encountering problems completing Standard Bank EFT payments. This is being looked into.
Mar 6, 11:38 SAST
Mar 5, 2025

No incidents reported.

Mar 4, 2025
Payouts on Aggregation
Resolved - This problem has been resolved for Aggregation payouts.
Mar 4, 08:49 SAST
Identified - Some merchants are unable to process a payout currently on Aggregation, this is being worked on.
Mar 3, 11:24 SAST
← Incident History Powered by Atlassian Statuspage