Payfast Status

Nedbank on EFT

Identified - A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified.
Kindly opt to pay using an alternative payment method where available for the moment.
Sep 12, 2024 - 22:39 SAST

General Operational

Help Desk Operational

Main Website (external host) Operational

Aggregation Callbacks/ITN Operational

Aggregation Developer Documents Operational

Aggregation Merchant Dashboard Operational

Aggregation Payouts Operational

Aggregation Sandbox (test platform) Operational

Gateway Developer Documents Operational

Gateway MAP Operational

Integrations and APIs Operational

Aggregation Shopify Operational

Aggregation WooCommerce Operational

Aggregation Xero Operational

Gateway Core3 Operational

Gateway PayBatch Operational

Gateway PayHost Operational

Gateway PayWeb3 Operational

Gateway Shopify Operational

Gateway WooCommerce Operational

Payfast Aggregation: Alternative Payment Methods Operational

Apple Pay Operational

Mobicred Operational

MoreTyme Operational

Original Debit card payment method Operational

Mukuru Cash Operational

Samsung Pay Operational

Scan to Pay Operational

SCode Operational

SnapScan Operational

Store Cards (RCS) Operational

Zapper Operational

Payfast Aggregation: Cards Operational

Absa involved transactions Operational

Bidvest involved transactions Operational

Capitec involved transactions Operational

Discovery involved transactions Operational

FNB involved transactions Operational

Investec involved transactions Operational

Nedbank involved transactions Operational

Standard Bank involved transactions Operational

Recurring Payments Operational

Payfast Aggregation: Instant EFT Partial Outage

Absa Operational

African Bank Operational

Bidvest Bank Operational

Capitec Pay Operational

FNB Operational

Investec Operational

Nedbank Partial Outage

Standard Bank Operational

Tyme Bank Operational

Payfast Gateway: Alternative Payment Methods Operational

Apple Pay Operational

Mobicred Operational

Momopay Operational

PayPal Operational

Samsung Pay Operational

Scan to Pay Operational

Visa Checkout Operational

Zapper Operational

Payfast Gateway: Cards Operational

Absa involved transactions Operational

Bidvest involved transactions Operational

Capitec involved transactions Operational

Discovery involved transactions Operational

FNB involved transactions Operational

Investec involved transactions Operational

Nedbank involved transactions Operational

Standard Bank involved transactions Operational

Payfast Gateway: SiD Partial Outage

Absa Operational

African Bank Operational

Bidvest Bank Operational

Capitec Pay Operational

Discovery Bank Operational

FNB Operational

Nedbank Partial Outage

Standard Bank Operational

Tyme Bank Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 13, 2024

No incidents reported today.

Sep 12, 2024

Gateway Maintenance

Completed - The scheduled maintenance has been completed.
Sep 12, 22:00 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 20:00 SAST

Scheduled - The Payfast Gateway system will undergo minor maintenance on 12 September 2024 at 20:00 - 22:00. During this maintenance window users may experience a few minutes of intermittent processing impact, particularly affecting eCommerce integration platforms such as Shopify.
Sep 11, 12:08 SAST

Bidvest card payments on Gateway

Resolved - This incident has been resolved.
Sep 12, 13:59 SAST

Update - We are continuing to monitor for any further issues.
Sep 12, 11:35 SAST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 11:11 SAST

Update - We are continuing to work on a fix for this issue.
Sep 12, 09:48 SAST

Identified - A problem with Bidvest payments on PayFast Gateway has been identified and escalated.
Sep 12, 09:46 SAST

Standard Bank on 3d Secure

Resolved - This incident has been resolved.
Sep 12, 10:05 SAST

Identified - A problem with Standard bank-issued cards during 3d Secure has been identified and escalated. During this time, 3D Secure transactions with Standard Bank issued cards, may experience fail intermittently.
Sep 12, 09:24 SAST

Sep 11, 2024

Merchant Dashboard

Resolved - The issue has been resolved.
Sep 11, 15:39 SAST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 09:46 SAST

Identified - A problem with the Merchant Dashboard affecting users intermittently has been identified and is being investigated.
Sep 11, 09:12 SAST

Sep 10, 2024

Nedbank degraded on SiD

Resolved - This incident has been resolved.
Sep 10, 13:59 SAST

Update - Apon investigation, teams have identified that Nedbank is currently encountering problems with payments to FNB accounts. The solution to this problem is currently being assessed. When it is finally resolved, we will inform you.

Kindly opt to pay using an alternative payment method where available for the moment.
Sep 10, 10:43 SAST

Monitoring - Note that Nedbank transactions via SiD are currently degraded. The matter is being looked into.
Kindly opt to pay using an alternative payment method where available for the moment.
Sep 10, 09:32 SAST

Capitec on EFT

Resolved - This incident has been resolved.
Sep 10, 00:08 SAST

Identified - A problem with Capitec Pay Payments on both Gateway SiD and Aggregation Instant EFT has been identified.
Kindly opt to pay using an alternative payment method where available for the moment.
Sep 9, 23:15 SAST

Sep 9, 2024

Sep 8, 2024

3d Secure Maintenance

Completed - The scheduled maintenance has been completed.
Sep 8, 06:00 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 00:00 SAST

Scheduled - An External Partner will be undergoing 3D Secure maintenance on Sunday 8 September 2024, from 12am-6am.
This may impact PayFast Aggregation card payments intermittently during stated times.
Sep 6, 13:14 SAST

Sep 7, 2024

No incidents reported.

Sep 6, 2024

ITN IP update

Resolved - For further details on ITN's, please visit:
https://developers.payfast.co.za/docs#ports-ips
Sep 6, 13:16 SAST

Monitoring - Please note that we are using new IPs for some of our ITN deliveries to Aggregation-related Merchant systems.

See the link below listing the IPs:
https://developers.payfast.co.za/docs#ports-ips
Merchants are requested to whitelist these IPs if the Aggregation Payment system is being used.
Jul 31, 21:40 SAST

Sep 5, 2024

PayFast Aggregation Processing

Resolved - PayFast Aggregation experienced a degradation of transactional processing from 01:23 to 02:00.
Sep 5, 01:30 SAST

Sep 4, 2024

Aggregation payments

Resolved - The Aggregation payment system encountered a problem processing payments from 13:12 - 13:29. Transactions are flowing normally again.
Sep 4, 13:30 SAST

Sep 3, 2024

FNB EFT Payments

Resolved - This problem has resolved. FNB EFT payments are functioning normally.
Sep 3, 10:01 SAST

Identified - A problem with FNB payments on both Gateway SiD and Aggregation Instant EFT has been identified. FNB is having issues with its platform.
Sep 3, 09:24 SAST

Sep 2, 2024

No incidents reported.

Sep 1, 2024

Standard Bank card payments on Gateway

Resolved - This problem has been resolved for Gateway Standard Bank card payments.
Sep 1, 02:01 SAST

Identified - A problem with Standard Bank payments on PayFast Gateway has been identified and escalated.
Sep 1, 01:05 SAST

Aug 31, 2024

No incidents reported.

Aug 30, 2024

ABSA on EFT

Resolved - This incident has resolved.
Aug 30, 10:46 SAST

Update - This problem with Absa payments on the SiD and Instant EFT has resolved.
Aug 30, 10:46 SAST

Identified - A problem with ABSA Payments on both Gateway SiD and Aggregation Instant EFT has been identified.
Kindly opt to pay using an alternative payment method where available for the moment.
Aug 30, 10:21 SAST