Payfast Status

Investec EFT Payments

Identified - Please note that payments from Investec Bank on both Aggregation Instant EFT and Gateway SiD are currently degraded.
Dec 05, 2024 - 10:20 SAST

General Operational

Help Desk Operational

Main Website (external host) Operational

Aggregation Callbacks/ITN Operational

Aggregation Developer Documents Operational

Aggregation Merchant Dashboard Operational

Aggregation Payouts Operational

Aggregation Reconciliation Reports Operational

Aggregation Refunds Operational

Aggregation Sandbox (test platform) Operational

Gateway Developer Documents Operational

Gateway MAP Operational

Gateway PCS Payouts Operational

Gateway Reconciliation Reports Operational

Gateway email processing Operational

Integrations and APIs Operational

Aggregation Shopify Operational

Aggregation WooCommerce Operational

Aggregation Xero Operational

Gateway Core3 Operational

Gateway PayBatch Operational

Gateway PayHost Operational

Gateway PayWeb3 Operational

Gateway Shopify Operational

Gateway WooCommerce Operational

Payfast Aggregation: Alternative Payment Methods Operational

Apple Pay Operational

Mobicred Operational

MoreTyme Operational

Original Debit card payment method Operational

Mukuru Cash Operational

Samsung Pay Operational

Scan to Pay Operational

SCode Operational

SnapScan Operational

Store Cards (RCS) Operational

Zapper Operational

Payfast Aggregation: Cards Operational

Absa involved transactions Operational

Bidvest involved transactions Operational

Capitec involved transactions Operational

Discovery involved transactions Operational

FNB involved transactions Operational

Investec involved transactions Operational

Nedbank involved transactions Operational

Standard Bank involved transactions Operational

Recurring Payments Operational

American Express involved transactions Operational

Payfast Aggregation: Instant EFT Partial Outage

Absa Operational

African Bank Operational

Bidvest Bank Operational

Capitec Pay Operational

FNB Operational

Investec Partial Outage

Nedbank Operational

Standard Bank Operational

Tyme Bank Operational

Payfast Aggregation: Point of Sale Operational

In-store payments Operational

Payfast Gateway: Alternative Payment Methods Operational

Apple Pay Operational

Mobicred Operational

Momopay Operational

PayPal Operational

Samsung Pay Operational

Scan to Pay Operational

Store Cards (RCS) Operational

Visa Checkout Operational

Zapper Operational

Payfast Gateway: Cards Operational

Absa involved transactions Operational

Bidvest involved transactions Operational

Capitec involved transactions Operational

Discovery involved transactions Operational

FNB involved transactions Operational

Investec involved transactions Operational

Nedbank involved transactions Operational

Standard Bank involved transactions Operational

American Express involved transactions Operational

Payfast Gateway: SiD Partial Outage

Absa Operational

African Bank Operational

Bidvest Bank Operational

Capitec Pay Operational

Discovery Bank Operational

FNB Operational

Investec Bank Partial Outage

Nedbank Operational

Standard Bank Operational

Tyme Bank Operational

Payfast Gateway: Point of Sale Operational

In-store payments Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 5, 2024

Unresolved incident: Investec EFT Payments.

Dec 4, 2024

Aggregation Maintenance

Completed - This maintenance has completed
Dec 4, 00:30 SAST

Scheduled - At 10pm on 3 December 2024 we will be rolling out new capabilities and enhancements to our Registration Engine for 2 hours. Transactions will not be impacted.
Dec 3, 12:18 SAST

Dec 3, 2024

No incidents reported.

Dec 2, 2024

Degraded Standard Bank processing on 3D Secure

Resolved - This problem for Standard Bank cardholders affecting Payfast Aggregation and Gateway has been resolved.
Dec 2, 09:54 SAST

Identified - A problem for Standard Bank card holders on 3d Secure affecting card processing on both Payfast Aggregation and Gateway has been identified.
Dec 2, 08:16 SAST

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

Degraded Aggregation processing

Resolved - Please note that Payfast Aggregation processing was degraded between 12:17 and 12:24. Full services have been restored.
Nov 29, 12:39 SAST

Degraded Gateway processing

Resolved - This problem affecting Payfast Gateway processing has been resolved.
Nov 29, 11:27 SAST

Identified - An issue with Payfast Gateway processing began at 11:02am. Teams are urgently addressing the problem.
Nov 29, 11:15 SAST

Nov 28, 2024

Standard Bank card processing

Resolved - This problem affecting Standard Bank card payments on Gateway has been resolved.
Nov 28, 20:03 SAST

Identified - A problem with Standard Bank card processing via Gateway has been identified since 19:21 and is being urgently looked into.
Nov 28, 19:57 SAST

Gateway card processing

Resolved - This incident has been resolved.
Nov 28, 09:56 SAST

Identified - A problem with card processing via Gateway has been identified since 09:35am and is being urgently looked into.
Nov 28, 09:43 SAST

Nov 27, 2024

Gateway card processing

Resolved - This problem for Gateway card processing has been resolved, with full functionality restored to card payment services.
Nov 27, 11:01 SAST

Identified - A problem with card processing via Gateway has been identified since 10:07am and is being urgently looked into.
Nov 27, 10:21 SAST

Nov 26, 2024

First National Bank degraded on EFT systems

Resolved - This incident has been resolved.
Nov 26, 11:31 SAST

Identified - A problem with FnB Payments on both Gateway SiD and Aggregation Instant EFT has been identified since 10:02
Kindly opt to pay using an alternative payment method where available for the moment.
Nov 26, 10:30 SAST

Aggregation Maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 01:30 SAST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 01:00 SAST

Scheduled - Payfast Aggregation will be undergoing maintenance on Tuesday November 26 2024 at 1am for half an hour, 30 minutes.
Payment processing may be intermittently disrupted during this time.
Nov 25, 15:57 SAST

Nov 25, 2024

Degraded login to MAP

Resolved - This problem for Gateway MAP has been resolved.
Nov 25, 13:58 SAST

Identified - Some users are having issues accessing MAP, this is currently being dealt with.
Nov 25, 12:28 SAST

FnB degraded on EFT systems

Resolved - This problem for FNB payments on the Gateway SiD and Aggregation Instant EFT has resolved.
Nov 25, 12:43 SAST

Identified - A problem with FNB Payments on both Gateway SiD and Aggregation Instant EFT has been identified since 09:45.
Kindly opt to pay using an alternative payment method where available for the moment.
Nov 25, 10:17 SAST

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

Degraded Processing on Aggregation

Resolved - A problem with PayFast Aggregation processing occurred at 18:44 and was resolved at 19:06. Payment services have been fully restored.
Nov 21, 19:39 SAST

FNB on EFT

Resolved - This incident has been resolved.
Nov 21, 13:27 SAST

Monitoring - A problem with FNB Payments on both Gateway SiD and Aggregation Instant EFT has been identified since 12:34.
Kindly opt to pay using an alternative payment method where available for the moment.
Nov 21, 12:54 SAST