Standard Bank EFT payments
Update - Standard Bank EFT payments on both systems are available though degraded.
Nov 27, 2025 - 10:00 SAST
Update - Standard Bank payments on Instant EFT are available though the success rate is degraded, whilst on Gateway SiD we have had to disable the payment option for the moment.
Nov 20, 2025 - 14:12 SAST
Monitoring - A fix has been implemented which have resolved the issue on SiD, and we are monitoring the result.

Teams areworking on implementing a fix for InstantEFT.
Oct 23, 2025 - 13:00 SAST
Identified - A problem with EFT payments for Standard Bank affecting both Aggregation Instant EFT and Gateway SiD has been identified.
For the moment, please use an alternative payment method such as Credit Card or QR Codes where possible.
Oct 17, 2025 - 09:42 SAST
NPO donation page under maintenance
Monitoring - The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
Apr 29, 2025 - 11:58 SAST
General Under Maintenance
Help Desk Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Donation Page for NPO's Under Maintenance
Aggregation Emails Operational
Aggregation Immediate Payouts Operational
Aggregation Merchant Dashboard Operational
Aggregation New User payments Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway email processing Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
General Maintenance Aggregation (non Product specific) Operational
General Maintenance Gateway (non Product specific) Operational
Aggregation Processing (non Payment method specific) Operational
Gateway Processing (not Payment method specific) Operational
Integrations and APIs Operational
Aggregation Button/Link payments Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayBill Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
3D Secure Operational
Absa involved transactions Operational
American Express involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Multi-Currency Pricing Operational
Recurring Payments Operational
Aggregation Card Updates Operational
Payfast Aggregation: Instant EFT Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Degraded Performance
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
3D Secure Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Degraded Performance
Absa Pay Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Degraded Performance
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Aggregation System Maintenance Feb 16, 2026 02:00-05:00 SAST

The Aggregation Platform will be undergoing maintenance on Monday the 16th February 2026 from 2am-5am.

During this window we do expect some interruption to processing and system availability.
Posted on Feb 12, 2026 - 18:26 SAST
Feb 15, 2026

No incidents reported today.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Aggregation payments
Resolved - Issue has been resolved and services restored.
Feb 10, 22:15 SAST
Investigating - We are currenctly experiencing technical issues with upstream service providers. Issue is urgently being investigated
Feb 10, 21:57 SAST
Feb 9, 2026
Gateway system Maintenance
Completed - The scheduled maintenance has been completed.
Feb 9, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 02:00 SAST
Scheduled - Payfast Gateway will be undergoing maintenance on Monday the 9th February 2026 from 2am-4am.

During this window we do expect 5-10 minutes of interruption to processing and system availability at some point.
Feb 6, 14:27 SAST
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Bidvest Acquirer Outage
Resolved - This problem has been resolved for Gateway Bidvest merchants.
Feb 3, 02:29 SAST
Identified - A problem affecting Bidvest Acquiring merchants has been identified on Gateway.
Teams are busy engaging with External partners on the matter.
Feb 2, 16:09 SAST
Aggregation card processing degradation
Resolved - This problem has been resolved with full functionality returning to Card payments on Aggregation.
Feb 3, 00:01 SAST
Identified - We have identified an issue affecting card transactions on Aggregation.

Teams are busy engaging with External partners on the matter.
Feb 2, 17:30 SAST
Feb 2, 2026
Telephonic calls
Resolved - This problem has been resolved.
Feb 2, 23:58 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 16:24 SAST
Identified - Calls to our Helpdesk are currently offline, we are in contact with External Partners on this matter.
Please email support@payfast.help for the moment, or the chatbot that can be found on the main landing page https://www.payfast.io
Feb 2, 16:13 SAST
Feb 1, 2026

No incidents reported.

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