All Systems Operational
General Operational
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Merchant Dashboard Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
Integrations and APIs Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Recurring Payments ? Operational
American Express involved transactions Operational
Payfast Aggregation: Instant EFT Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
3D Secure Operational
Payfast Gateway: SiD Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
3D Secure processing
Resolved - This problem has been resolved for the 3d Secure leg of Gateway card transactions
Jan 17, 15:16 SAST
Investigating - Some users are intermittently encountering issues with the 3D Secure leg of transactions for card payments on Gateway. This is being investigated currently.
Jan 17, 12:28 SAST
Jan 16, 2025

No incidents reported.

Jan 15, 2025
3d Secure degraded
Resolved - This problem for Capitec cardholders on the 3D Secure stage of card payments has resolved for both Aggregation and Gateway.
Jan 15, 16:30 SAST
Update - This problem for Capitec cardholders on the 3D Secure stage of card payments has resolved for both Aggregation and Gateway.
Jan 15, 16:23 SAST
Identified - Buyers with Capitec cards may encounter problems with 3D Secure currently for both Aggregation and Gateway card payments.
This has been escalated with External Partners
Jan 15, 16:05 SAST
Jan 14, 2025
Aggregation Processing
Resolved - This problem has been resolved. Aggregation processing has returned to normal.
Jan 14, 11:58 SAST
Identified - A problem with Aggregation processing has been identified since 11:38.
Teams are urgently attending to the matter.
Jan 14, 11:51 SAST
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025
Shopify Payments
Resolved - This problem affecting Shopify payments on Gateway has been resolved.
Jan 8, 13:42 SAST
Identified - A problem with Shopify payments affecting some merchants intermittently is being investigated currently.
Jan 8, 13:25 SAST
Bidvest Acquiring Maintenance
Completed - The scheduled maintenance has been completed.
Jan 8, 02:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 01:30 SAST
Scheduled - Bidvest Bank will be doing some maintenance on their systems between 01:30 and 02:30 on Wednesday the 8th January 2025.
During this time, transactions for Bidvest acquiring merchants on Gateway could be intermittently disrupted.
Jan 7, 11:54 SAST
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