Identified - Please note that payments from Investec Bank on both Aggregation Instant EFT and Gateway SiD are currently degraded.
Dec 05, 2024 - 10:20 SAST
General Operational
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Merchant Dashboard Operational
Aggregation Payouts Operational
Aggregation Reconciliation Reports Operational
Aggregation Refunds Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Gateway PCS Payouts Operational
Gateway Reconciliation Reports Operational
Gateway email processing ? Operational
Integrations and APIs Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Recurring Payments ? Operational
American Express involved transactions Operational
Payfast Aggregation: Instant EFT Partial Outage
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Partial Outage
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Aggregation: Point of Sale Operational
In-store payments Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Store Cards (RCS) Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Investec involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
American Express involved transactions Operational
Payfast Gateway: SiD Partial Outage
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Investec Bank Partial Outage
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Point of Sale Operational
In-store payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2024

Unresolved incident: Investec EFT Payments.

Dec 4, 2024
Completed - This maintenance has completed
Dec 4, 00:30 SAST
Scheduled - At 10pm on 3 December 2024 we will be rolling out new capabilities and enhancements to our Registration Engine for 2 hours. Transactions will not be impacted.
Dec 3, 12:18 SAST
Dec 3, 2024

No incidents reported.

Dec 2, 2024
Resolved - This problem for Standard Bank cardholders affecting Payfast Aggregation and Gateway has been resolved.
Dec 2, 09:54 SAST
Identified - A problem for Standard Bank card holders on 3d Secure affecting card processing on both Payfast Aggregation and Gateway has been identified.
Dec 2, 08:16 SAST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Resolved - Please note that Payfast Aggregation processing was degraded between 12:17 and 12:24. Full services have been restored.
Nov 29, 12:39 SAST
Resolved - This problem affecting Payfast Gateway processing has been resolved.
Nov 29, 11:27 SAST
Identified - An issue with Payfast Gateway processing began at 11:02am. Teams are urgently addressing the problem.
Nov 29, 11:15 SAST
Nov 28, 2024
Resolved - This problem affecting Standard Bank card payments on Gateway has been resolved.
Nov 28, 20:03 SAST
Identified - A problem with Standard Bank card processing via Gateway has been identified since 19:21 and is being urgently looked into.
Nov 28, 19:57 SAST
Resolved - This incident has been resolved.
Nov 28, 09:56 SAST
Identified - A problem with card processing via Gateway has been identified since 09:35am and is being urgently looked into.
Nov 28, 09:43 SAST
Nov 27, 2024
Resolved - This problem for Gateway card processing has been resolved, with full functionality restored to card payment services.
Nov 27, 11:01 SAST
Identified - A problem with card processing via Gateway has been identified since 10:07am and is being urgently looked into.
Nov 27, 10:21 SAST
Nov 26, 2024
Resolved - This incident has been resolved.
Nov 26, 11:31 SAST
Identified - A problem with FnB Payments on both Gateway SiD and Aggregation Instant EFT has been identified since 10:02
Kindly opt to pay using an alternative payment method where available for the moment.

Nov 26, 10:30 SAST
Completed - The scheduled maintenance has been completed.
Nov 26, 01:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 01:00 SAST
Scheduled - Payfast Aggregation will be undergoing maintenance on Tuesday November 26 2024 at 1am for half an hour, 30 minutes.
Payment processing may be intermittently disrupted during this time.

Nov 25, 15:57 SAST
Nov 25, 2024
Resolved - This problem for Gateway MAP has been resolved.
Nov 25, 13:58 SAST
Identified - Some users are having issues accessing MAP, this is currently being dealt with.
Nov 25, 12:28 SAST
Resolved - This problem for FNB payments on the Gateway SiD and Aggregation Instant EFT has resolved.
Nov 25, 12:43 SAST
Identified - A problem with FNB Payments on both Gateway SiD and Aggregation Instant EFT has been identified since 09:45.
Kindly opt to pay using an alternative payment method where available for the moment.

Nov 25, 10:17 SAST
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
Resolved - A problem with PayFast Aggregation processing occurred at 18:44 and was resolved at 19:06. Payment services have been fully restored.
Nov 21, 19:39 SAST
Resolved - This incident has been resolved.
Nov 21, 13:27 SAST
Monitoring - A problem with FNB Payments on both Gateway SiD and Aggregation Instant EFT has been identified since 12:34.
Kindly opt to pay using an alternative payment method where available for the moment.

Nov 21, 12:54 SAST