All Systems Operational
General Operational
Help Desk ? Operational
Main Website (external host) Operational
Aggregation Callbacks/ITN Operational
Aggregation Developer Documents Operational
Aggregation Merchant Dashboard Operational
Aggregation Payouts Operational
Aggregation Sandbox (test platform) Operational
Gateway Developer Documents Operational
Gateway MAP Operational
Integrations and APIs Operational
Aggregation Shopify Operational
Aggregation WooCommerce Operational
Aggregation Xero Operational
Gateway Core3 Operational
Gateway PayBatch Operational
Gateway PayHost Operational
Gateway PayWeb3 Operational
Gateway Shopify Operational
Gateway WooCommerce Operational
Payfast Aggregation: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
MoreTyme Operational
Original Debit card payment method Operational
Mukuru Cash Operational
Samsung Pay Operational
Scan to Pay Operational
SCode Operational
SnapScan Operational
Store Cards (RCS) Operational
Zapper Operational
Payfast Aggregation: Cards Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Recurring Payments ? Operational
Payfast Aggregation: Instant EFT Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
FNB Operational
Investec Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Payfast Gateway: Alternative Payment Methods Operational
Apple Pay Operational
Mobicred Operational
Momopay Operational
PayPal Operational
Samsung Pay Operational
Scan to Pay Operational
Visa Checkout Operational
Zapper Operational
Payfast Gateway: Cards Operational
Absa involved transactions Operational
Bidvest involved transactions Operational
Capitec involved transactions Operational
Discovery involved transactions Operational
FNB involved transactions Operational
Nedbank involved transactions Operational
Standard Bank involved transactions Operational
Payfast Gateway: SiD Operational
Absa Operational
African Bank Operational
Bidvest Bank Operational
Capitec Pay Operational
Discovery Bank Operational
FNB Operational
Nedbank Operational
Standard Bank Operational
Tyme Bank Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Aggregation payments
Resolved - This problem has been resolved. Transactions are processing normally again for the Aggregation System.
Jul 24, 07:19 SAST
Identified - The Aggregation payment system is currently down. Teams are urgently investigating the matter.
Jul 24, 06:30 SAST
Jul 23, 2024
Capitec Pay degraded.
Resolved - Note that Capitec Pay transactions were degraded between 11:34 and 11:44. They are working again as normal.
Jul 23, 12:05 SAST
RSAweb Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 02:00 SAST
Scheduled - One of our External Partners will be performing maintenance from 2 am-3 am on Tuesday July 23rd 2024.
Payment Processing may interrupted intermittently during this period.
Jul 19, 12:20 SAST
Jul 22, 2024
3d Secure
Resolved - The maintenance by our external partner is completed.
Jul 22, 07:17 SAST
Identified - An External Partner is currently undergoing 3d Secure maintenance. During this time, 3d Secure transactions may fail intermittently.
Jul 22, 01:30 SAST
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Capitec degraded
Resolved - Capitec Pay has recovered as well on Instant EFT.
Jul 19, 09:54 SAST
Update - Capitec Issuing on 3d Secure has recovered. Capitec Pay is still degraded on Instant EFT
Jul 19, 09:37 SAST
Identified - Please note that Capitec Pay as well as Capitec Issuing in 3d Secure are encountering problems at the moment.
Jul 19, 07:30 SAST
Standard bank on 3d Secure
Resolved - This problem has been resolved.
Jul 19, 08:21 SAST
Identified - A problem with Standard Bank-issued cards during 3d Secure has been identified and escalated.
Jul 19, 07:51 SAST
Jul 18, 2024

No incidents reported.

Jul 17, 2024
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 23:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:00 SAST
Scheduled - We will be conducting planned maintenance during this time.
Anticipated impact on Instant EFT processing only during the change window.
Jul 16, 12:25 SAST
Jul 16, 2024
Nedbank on Instant EFT
Resolved - This issue has been resolved. Nedbank is available on Instant EFT again.
Jul 16, 20:15 SAST
Update - We have disabled Nedbank on Instant EFT whilst this matter is being investigated.
Jul 16, 13:28 SAST
Investigating - We've noted a problem with Nedbank payments on Instant EFT. The matter is being investigated currently.
Jul 16, 09:42 SAST
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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