Service Degradation – Nedbank Card Processing

Incident Report for Payfast

Resolved

This incident has been resolved.

Posted Oct 20, 2026 - 03:45 SAST

Update

We are continuing to investigate this issue.

Posted Oct 20, 2026 - 03:00 SAST

Investigating

We are currently experiencing connectivity issues with Nedbank Acquiring, which may result in failed or delayed transaction processing for customers using Nedbank card payment services.

Our technical teams are actively engaged with Nedbank to restore connectivity as quickly as possible.

We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available.

Thank you for your patience and understanding.

Posted Oct 20, 2026 - 02:59 SAST

This incident affected: Payfast Gateway: Cards (Nedbank involved transactions).