Capitec Pay Outage

Incident Report for Payfast

Resolved

This incident has been resolved.
Posted Jul 14, 2026 - 19:43 SAST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2026 - 18:54 SAST

Identified

A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified.
We are in contact with External Partners on the problem.
Posted Jul 14, 2026 - 15:59 SAST
This incident affected: Payfast Aggregation: Instant EFT (Capitec Pay) and Payfast Gateway: SiD (Capitec Pay).