Payment Processing issues

Incident Report for Payfast

Resolved

The problem has been resolved, we continue to monitor for any change.

Posted Sep 22, 2023 - 22:29 SAST

Monitoring

The external problem has been mitigated, processing has returned to normal, and we continue to monitor for any change.

Posted Sep 22, 2023 - 22:09 SAST

Identified

A problem with an Upstream Partner is causing all payments to fail. We are urgently looking into the problem.

Posted Sep 22, 2023 - 19:30 SAST

This incident affected: Payfast Aggregation: Instant EFT (Absa, African Bank, Bidvest Bank, Capitec Pay, FNB, Investec, Nedbank, Standard Bank, Tyme Bank), Payfast Aggregation: Alternative Payment Methods (Mobicred, MoreTyme, Original Debit card payment method, Scan to Pay, SCode, SnapScan, Store Cards (RCS), Zapper), and Integrations and APIs (Aggregation Xero, Gateway Shopify, Gateway WooCommerce).